Shipping policy

Shipping Policy – Gluvea

At Gluvea, we are committed to delivering your skincare essentials quickly, safely, and efficiently. Please review our shipping policy for complete details on order processing and delivery.

Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation and shipping notification via email or SMS.

Shipping Locations

  • We currently ship across Pakistan.
  • For international shipping inquiries, please contact our support team at support@gluvea.com.

Delivery Time

Location Estimated Delivery Time
Karachi, Lahore, Islamabad 2–3 Business Days
Other Major Cities 3–5 Business Days
Remote Areas 5–7 Business Days

Delivery times may vary due to weather, courier delays, or public holidays.

Shipping Charges

  • Free Standard Shipping on orders above PKR 5,000.
  • A standard delivery fee of PKR 200–300 applies to orders below this amount (depending on location).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your shipment through our courier partner’s website.

Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across Pakistan for your convenience.
  • Please ensure the correct amount is available at the time of delivery.

Delivery Guidelines

  • Ensure your shipping address and contact details are accurate.
  • Our courier partners may contact you before delivery.
  • Gluvea is not responsible for delays caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Report the issue within 48 hours of delivery.
  • Contact us with your order number and supporting images.

Email: glsinvestmentsllc14@gmail.com
Phone: +92 3088501410

Order Changes and Cancellations

  • Orders can be modified or canceled within 12 hours of placement.
  • Once shipped, orders cannot be canceled.

Policy Summary

  • Processing Time: 1–2 Business Days
  • Delivery Time: 2–7 Business Days
  • Shipping Coverage: Nationwide in Pakistan
  • Payment Options: Prepaid & Cash on Delivery
  • Tracking: Available for all orders